Available for opportunities

Joseph
Uribe

RTS Technical Support Specialist focused on home AV automation — working toward a career in Network Administration.

Open to network admin roles — currently upskilling
CompTIA A+ ✓ Earned
CompTIA Network+ ⟳ In Progress
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Technologist.
Problem Solver.

I'm Joseph Uribe, an IT professional with hands-on experience in residential AV automation and technical support. I specialize in diagnosing, configuring, and automating complex home technology systems.

With my CompTIA A+ certification and Network+ in progress, I'm building a strong foundation in networking with the goal of transitioning into a Network Administrator role.

I enjoy solving real-world infrastructure problems and continuously expanding my technical skill set through hands-on projects and certifications.

Network Troubleshooting
AV System Automation
IP Networking
Technical Support
TCP/IP Fundamentals
Hardware Configuration
Linux (Ubuntu)
Documentation

Experience

RTS Technical Support Specialist
AV Pro
March 2025 — Present
Provide remote technical support for residential AV and automation systems. Diagnose and resolve connectivity, configuration, and hardware issues across complex smart home environments. Work with IP-based control systems and coordinate with on-site technicians to deploy and troubleshoot automation setups.
AV Automation IP Networking Remote Support Control Systems Hardware Diagnostics
Previous Job Title
Previous Company Name
Jun 2021 — Dec 2022
Brief description of what you did in this role. Focus on technical skills and impact. Delete this entire card if you don't need it.
Skill 1 Skill 2 Skill 3
RTS Technical Support Specialist
AV Pro
March 2025 — Present
Provide remote technical support for residential AV and automation systems. Diagnose and resolve connectivity, configuration, and hardware issues across complex smart home environments. Work with IP-based control systems and coordinate with on-site technicians to deploy and troubleshoot automation setups.
AV Automation IP Networking Remote Support Control Systems Hardware Diagnostics

Certifications

🏆
CompTIA A+
CompTIA — Core IT Skills
✓ Earned
🔗
CompTIA Network+
CompTIA — Networking
⟳ In Progress
🔒
CompTIA Security+
CompTIA — Security
Planned
🌐
Cisco CCNA
Cisco — Network Administration
Planned

Projects

[ Add a screenshot or photo ]
Home Network Lab
Built a home lab environment with VLANs, a managed switch, and pfSense firewall to practice network segmentation and traffic analysis.
pfSense VLANs Networking
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AV Automation Setup
Designed and deployed a fully automated home AV system integrating IP control, scene programming, and remote diagnostics.
IP Control Automation AV Systems

Get In Touch

Open to IT roles, networking opportunities, and connecting with professionals in the industry. Feel free to reach out.

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